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What you will be working on
Develop and implement automated response systems for data driven analysis to better street and commuter facilities lighting
Create and maintain a comprehensive smart street lighting performance classification system
Design and manage interactive dashboards to visualise fault trends, response times, and resolution rates
Analyse fault patterns to identify recurring issues and areas for service improvement
Prepare regular reports with actionable insights for senior management
Collaborate with various departments to ensure timely resolution
What we are looking for
Knowledge in Computer Engineering, Electrical Engineering, or a related discipline
Preferably 1 year of engineering experience, ideally with customer service exposure
Strong analytical capabilities and proficiency in data visualisation tools (eg: Tableau, Power BI) and data analysis tools such as Excel, SQL, and Python (preferred)
Hands-on experience with automation and workflow management systems
Organised, detail oriented and strong problem-solving skills
Proactive problem solver and team player
Excellent verbal and written communication skills
Familiarity with public sector operations is a plus
Basic understanding of natural language processing (NLP) concepts
Ability to work under pressure and deal with sensitive matters
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
Date Posted: 04/09/2025
Job ID: 125490141
The Land Transport Authority is a statutory board under the Ministry of Transport of the Government of Singapore