Description and Requirements
Key Responsibilities:
- 24/7 Network Support
- Manage, configure, and troubleshoot Cisco routers, switches, and firewalls.
- Administer and maintain Palo Alto firewalls, including policy creation, monitoring, and security rule implementation.
- Support Aruba NAC solutions, including authentication, authorization, and endpoint compliance.
- Configure and maintain F5 load balancers, ensuring efficient traffic distribution and high availability of services.
- Monitor network performance, identify issues, and provide timely resolutions.
- Collaborate with cross-functional teams to support business operations and network-related projects.
- Maintain network documentation, including topology diagrams, device configurations, and incident reports.
- Participate in on-call rotation and provide L2 support for escalated network incidents.
- Ensure compliance with security policies and industry best practices.
Required Qualifications:
- 3-5 years of experience in network engineering and support.
- Strong knowledge and hands-on experience with Cisco networking devices and technologies.
- Proficiency in managing Palo Alto firewalls and security policies.
- Experience with Aruba NAC implementation and support.
- Familiarity with F5 load balancer configuration and troubleshooting.
- Understanding of TCP/IP, VLANs, VPNs, routing protocols (BGP, OSPF), and switching concepts.
- Excellent problem-solving skills and attention to detail.
- Effective communication and collaboration abilities.
Preferred Certifications:
- Cisco Certified Network Associate (CCNA) or higher.
- Palo Alto Networks Certified Network Security Administrator (PCNSA) or higher.
- Aruba Certified ClearPass Professional (ACCP) or equivalent.
- F5 Certified BIG-IP Administrator (F5-CA) or higher.
