Low code engineer

Responsibilities

• Design, develop, and maintain ServiceNow applications and workflows using JavaScript, HTML, CSS, and ServiceNow platform capabilities.

• Configure and customise Customer Service Management (CSM) solutions within the Public Sector Digital Services (PSDS) framework.

• Develop applications using ServiceNow App Engine, including data models, business logic, and user interfaces.

• Implement integrations with external systems using REST/SOAP APIs and support automation using Flow Designer and Integration Hub.

• Collaborate with business analysts and stakeholders to translate business requirements into technical solutions.

• Ensure solutions comply with security, governance, and government regulatory standards.

• Support troubleshooting, system enhancements, and technical documentation.

Requirements

• 4-6 years of ServiceNow development experience (7+ years for senior roles).

• Strong experience with ServiceNow scripting (JavaScript), Business Rules, Client Scripts, and UI Policies.

• Hands-on experience with ServiceNow CSM implementation and customisation.

• Experience developing applications using ServiceNow App Engine.

• Knowledge of REST/SOAP APIs, integrations, and Service Portal development.

• Understanding of Agile development methodologies.

• ServiceNow certifications (CSA, CSM Implementation Specialist, or Application Developer) are a plus.

• Bachelor's degree in Computer Science, IT, or related field.