Logistics & Warehouse Assistant

Work Location: Serangoon North
Working Hours: 9:00am to 5:30pm (Monday to Friday)

Logistics & Warehouse Assistant - Job Description

Job Summary

We are seeking a responsible and organized Logistics & Warehouse Assistant to support daily logistics operations. The role involves coordinating orders, arranging deliveries, managing inventory records, and ensuring smooth communication between warehouse, suppliers, and customers.

Key Responsibilities

Order Processing
. Prepare delivery orders (DO) and invoices
. Coordinate with warehouse team for picking and packing of goods

Delivery & Transport
. Arrange transportation with delivery drivers or courier companies
. Monitor delivery schedules and ensure timely delivery to customers
. Booking parcel shipment with courier company from DHL / FedEx portal

Inventory Management
. Update stock movement and inventory records in the in-house systems
. Assist with monthly and year end stock take

Shipping
. Familiar with Singapore import and export regulations
. Ensure compliance with international shipping regulations
. Prepare shipping documents such as delivery orders, packing lists, and invoices
. Address any issues related to shipping delays, lost shipments, or damaged goods
. Ensure accurate billing based on freight forwarder quote
. Maintain proper filing and record keeping of shipping documents

Communication & Coordination
. Liaise with warehouse team, suppliers, and customers on delivery & collection arrangements
. Follow up on delivery status and resolve shipment issues or delays

Requirements
. Diploma or relevant qualification in Logistics, Supply Chain, or Business Administration
. 2-3 years of logistics or warehouse experience
. Basic knowledge of logistics operations and documentation
. Knowledge of ERP systems (SAP, Oracle, etc.) / CRM platform
. Proficient in Microsoft Office (Excel, Word, Outlook)
. Good communication and organizational skills
. Ability to multitask and work in a fast-paced environment
. Performs other general warehouse duties when assigned
. Experience working in an IT industry is a plus
. Experience within an import/export company is a plus
. Experience working in a bonded warehouse is a plus