LOGISTICS OPERATIONS EXECUTIVE

Job Responsibilities

Warehouse Operations

• Support daily inbound/outbound activities: receiving, sorting, loading, inventory checks

• Ensure accuracy in picking, packing, sorting, and parcel deployment

• Manage returns: inspect, sort, and process items efficiently

• Maintain warehouse housekeeping standards and help resolve operational discrepancies

Dispatch Coordination & Driver Management

• Plan and optimise delivery routes based on delivery waves, capacity, and operational constraints

• Guide drivers on route sequencing and routing decisions

• Monitor real-time delivery progress and resolve issues (delays, mis-sorts, rescues)

• Support driver screening, onboarding, and manpower management during peak cycles

• Identify SOP compliance gaps (drivers/subcontractors) and support improvements

Operational Support & Reporting

• Prepare daily attendance, deployment, and performance reports

• Prepare reconciliation reports to identify delivery/inventory discrepancies

• Coordinate across fleet teams, warehouse staff, and customers to ensure smooth operations

• Identify workflow gaps and contribute to SOP/process improvements

Requirements

• Diploma and above preferred (Logistics / Operations / Supply Chain or related)

• Able to operate in a fast-paced, SLA-driven environment (warehouse + last-mile dispatch)

• Strong coordination skills comfortable managing drivers and resolving exceptions in real-time

• Basic competency in reporting (Excel/Google Sheets) and operational documentation

• Willing to work early shift hours and Saturdays (half-day)

Working Hours

• Mon to Fri: 7:00am - 4:00pm

• Sat: 7:00am - 11:00am

• Off on Public Holidays

• 1-hour lunch break (Mon-Fri)