Logistics Operations Executive

Get To Know Our Company (Ranked #34 on Straits Times Fastest Growing Company 2023)

https://www.uparcel.sg/

uParcel has planned, matched and optimised millions of same day deliveries using our proprietary logistics technology platform. Backed by data and driven by an innovative decentralised clustering model, we provide the most efficient deliveries to consumers through artificial intelligence assignment of delivery jobs to our network of delivery partners.

In contrast to the traditional hub-and-spoke last mile delivery model, our point-to-point clustering model enable same day deliveries efficiently by removing the need for extensive packaging, warehouse sorting and reducing distance travelled for greater productivity.

Our vision is to become the leading logistics platform that enables greater resource sharing and optimized routing to move the world more sustainably.

We are currently present in Singapore and Malaysia, with expansion plans to the rest of the region.

We are looking for a Operations/Logistic Executive to assist the company in managing drivers and key customer accounts.

The Job Scope are as follows:

1. Recruitment and Managing of Drivers

2. Assigning of deliveries to drivers

3. Account handling of selected key customers

4. Customer Service Management for emails/livechats

5. Process improvement to increase productivity

6. On-boarding of new customers during intitial stage

7. Proposals to resolve challenges and issues

8. Any Other Assigned Tasks

Requirements:

1. Proactive attitude and Can-do personality

2. Good time management and multi-tasking

3. Know how to use Microsoft Excel/Word

4. Able to handle stress during peak seasons

5. Resourceful and like to suggest improvements

This position has a potential to be promoted to a team lead.