Job Description

Location: Penjuru [ 2 ways company transport provided at Jurong East MRT station ]
Working days: Monday - Friday
Working hours: 8:30am - 5:00pm

Responsibilities

Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
Coordination with booking agents or ship operators for status of supply schedule / vessel loading
Collaborate closely with the planner to ensure timely supply and coordination
Tally overall order received at the end of day to ensure all order is not missed out
Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
Closing of job orders for billing once job is completed
Handle customer complaints, provide appropriate solution and alternatives
Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
Other Duties as assigned

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279