Job Description

Core Duties and Responsibilities

Cargo Operations & Handling:Receive, sort, inspect, check, and dispatch inbound and outbound shipments at airport terminals or warehouses.Oversee the build-up and break-down of Unit Load Devices (ULDs), pallets, and containers using straps, nets, plastic sheets, and edge boards.Supervise loading and unloading procedures around aircraft and ramp areas to ensure proper weight and balance distribution.
Documentation & Compliance:Prepare, verify, and process Master Air Waybills (MAWBs), cargo manifests, load plans, and flight documentation.Ensure all shipments comply with local and international regulations, including customs policies, IATA, and ICAO standards.Handle special cargo acceptance and safety monitoring-such as dangerous goods, live animals, and perishables-ensuring strict adherence to Standard Operating Procedures (SOPs).
Safety, Security & Stock Control:Conduct regular inspections of cargo, pallets, nets, and storage areas for damage or safety hazards.Monitor the safe stowage of hazardous materials and report any safety or security breaches immediately to relevant authorities.Perform warehouse stock control, inventory of packing materials, and housekeeping operations.
Customer Service & Coordination:Liaise with freight forwarders, airlines, ground handling agents, custom authorities, and transport drivers to ensure smooth schedules.Address customer inquiries regarding pricing, booking adjustments, and shipment tracking.Resolve issues relating to delayed, damaged, or misrouted cargo (IRR and claim cases).