Job Description

Role Description

These roles help organisations move goods reliably while controlling transport and distribution costs. They work with warehouses, carriers, freight forwarders, and customer service teams to coordinate shipments, resolve delivery issues, and improve performance.

The Logistics Executive books collections and deliveries, checks shipment documents, and follows up on delays, damaged goods, or missing proof of delivery. The Logistics Analyst compares freight costs, transit times, and on-time delivery rates across carriers and routes, investigates recurring problems, and recommends improvements. The Logistics Manager oversees transport and distribution operations, manages budgets and carrier agreements, and adjusts capacity or service arrangements as demand changes.

Qualifications

Diploma or degree in Logistics, Supply Chain Management, Business, or a related field, or equivalent practical experience.
Experience in shipment coordination, logistics analysis, or distribution management relevant to the position.
Familiarity with transport documentation, shipment tracking, and warehouse dispatch processes.
Proficiency in Excel and familiarity with transport management, warehouse management, or enterprise resource planning systems.
For executive roles, experience booking shipments, coordinating with carriers, and communicating revised delivery times.
For analyst roles, experience validating freight and delivery data, explaining cost and service variances, and comparing carrier or route performance.
For manager roles, experience leading logistics teams or service providers, managing transport budgets, and reviewing carrier performance against agreed service levels.
Ability to prioritise shipment issues by customer impact, communicate clearly across teams, and follow through on agreed actions.