Job Description

$18/hour
3-Month Locum Contract
18-30 Hours/Week + Rotational Weekends / Public Holidays
Work location may vary across institutions (west region)

Working Hours
. Weekdays: 8am-2pm
. Rotational Weekends & Public Holidays: 8am-11am
. Deployment and working hours may vary based on operational needs

Responsibilities
. Engage and counsel patients and caregivers on the programme
. Explain programme requirements, care processes and hospital-at-home arrangements
. Verify patients contact and residential information
. Address patient and caregiver enquiries or concerns
. Facilitate suitable patients admission into the programme
. Escalate complex concerns to the clinical team where appropriate
. Coordinate with intake colleagues to ensure smooth patient transitions
. Maintain accurate records of counselling sessions and outcomes
. Support process improvements and other operational duties as required

Requirements
. Min. diploma
. Able to commit to weekday shifts and rotational weekend / public holiday shifts
. Strong communication and interpersonal skills
. Empathetic and comfortable engaging patients and caregivers
. Able to manage multiple referrals and follow-ups in a fast-paced environment
. Comfortable working independently and within multidisciplinary healthcare teams
. Proficient with digital tools and able to learn new systems
. Healthcare, patient service or customer service experience advantageous

Email your resume to [Confidential Information] or Telegram @alexgohhl.

Alex Goh Hock Leong
CEI No.: R1763413
Recruit Express Pte Ltd (Healthcare & Life Sciences)
EA Licence No.: 99C4599