Role Overview
We are looking for a Senior Application Production Engineer to support and maintain e/mobile banking applications and related APIs in a RUN environment. This role focuses on L2/L3 production support, incident resolution, and ensuring application stability across complex systems.
Key Responsibilities
- Ensure daily RUN / MCO of e/mobile banking applications
- Diagnose and resolve production incidents (L2/L3 support)
- Coordinate with development, infrastructure, and support teams
- Execute deployments, releases, and configuration changes
- Maintain application stability and service continuity
- Contribute to operational improvements and documentation
- Support application environments (Linux & Windows)
Required Skills & Experience
- Strong experience in Production Support (L2/L3) / RUN environments
- Solid expertise in Linux/Unix
- Hands-on experience with:ApacheTomcatDocker
- Strong troubleshooting and incident management skills
- Experience working in complex, multi-team environments
- Familiarity with ITIL processes
- Fluent English
Nice to Have
- Experience with monitoring tools (e.g. Splunk, Dynatrace)
- Exposure to CI/CD tools (Jenkins, XL Deploy, XL Release)
- Knowledge of Identity Provider (IDP) / authentication flows
- Experience in digital banking or mobile banking projects
- Basic scripting (Bash, Python, PowerShell)
- French is a plus
Additional Information
- Standard working hours (no shifts)
- On-call support may be required (rare)
