Library Officer

Job Scope:

. Assist with the smooth running of day-to-day operations, procedures and routines of the library.

. Carry out daily shelving and regular shelf tidy of the collection.

. Provide customer service, including handling email inquiries, processing membership registrations, and following up on customer service issues.

. Ensure library facilities are well-maintained to meet operational and customer needs.

. Assist in library operations, including compiling reports, managing crises, handling financial matters, and providing administrative support.

. Prepare and distribute overdue notices/fines.

. Liaise with IT Support and/or Vendor on any technical issues faced.

. Assist in the order, receipt and processing payment of library materials.

. Assist in the annual stock-taking.

. Assist to maintain the orderliness of the library.

. Assist in the management of the student librarians by assigning duties.

. Assist school community with how to use the library catalogue, e-resources, and databases.

. Assist in basic troubleshooting of library computers, printers, Wi-Fi, in order to be able to help users.

. Assist to promote library events and resources (book talks, reading challenges, book display of the month) to users.

. Any other duties assigned by the Chief Librarian.

Job Requirements

. GCE O Level or Diploma holder

. Prior working experience in libraries is an added advantage

. Able to multitask with good time management skills

. Able to work independently and as a team

. Excellent communication and interpersonal skills.

. Adaptability to rapidly changing environments and services.

. Ability to conduct mobile frontline services, such as roving within the library.

. Proficiency in Microsoft Office and library software

. Possess a keen interest in continuous learning and development

. Able to perform shift duties during the extended hours periods