NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As a Legal AI Operations Manager, you will be responsible for building and maintaining operational infrastructure, leading AI adoption within the legal function and assisting administration. This role combines process design, data governance, technology ownership and administration.
What would you do
1. Legal Operations
- Design and maintain standardised workflows for knowledge capture.
- Support/facilitate implementation of contract/legal documentation standards, maintain clause libraries/playbooks, and update/manage templates.
- Develop and track performance dashboards and operational KPIs
- Build audit-ready processes that ensure consistency, accountability and traceability
- Integrate AI-driven analytics into performance dashboards and reporting
2. AI Enablement
- Implement the Legal team's efforts in evaluating, optimising and integrating AI tools for contract analytics, drafting, summarisation, workflow automation, e-signature, research
- Implement agreed data-governance standards to ensure secure, compliant use of AI tools (prompting protocols, access control, retention, audit trails)
- Identify operational bottlenecks; propose automation pathways using AI-assisted or other workflows
- Assist on training and easing the Legal team in AI adoption
3. Contract Repository & Internal Communications
- Manages the contract repository, ensuring compliance with retention policies and audit readiness, as a prerequisite for sales commission payouts
- Ensure that templates are kept on platforms which can be accessed by internal stakeholders
- Manage and update NCS Legal Intranet webpages from time to time
4. Contract Management Operations
- Providing secondary support to contract management team as needed
5. Stakeholder & Vendor Management
- Act as primary operational liaison with internal business units (e.g. IT, procurement, and finance)
- Manage external legal support vendors
6. Financial and Administration
- Overseeing sales/account managers commissions clearance upon receipt of full contract documentation
- Preparation of legal budgets and tracking of legal expenses
- Administrative tasks including general secretarial support for the Legal department (e.g. procuring of supplies, facilitating expense claims, invoice processing, formatting, research) and Corporate Secretarial arm (e.g. preparation of Board & Exco meetings and facilitating signing of documents)
The Ideal Candidate Should Possess:
- Degree or Diploma in Law, Legal Studies, Legal Operations, Business Administration, Information Technology or related field.
- Minimum 5 years experience in legal operations or IT management.
- Demonstrated capability in workflow design, technology implementation, and process optimisation.
- Keen Interest and/or experience with document automation, data governance, and legal-tech platforms.
- Strong analytical skills, and extract insights from operational data.
We are driven by our AEIOU beliefsAdventure, Excellence, Integrity, Ownership, and Unityand we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
