Company Overview
LearnCollab is committed to adult learning, providing students with skills, experience, and confidence to become successful professionals. We offer an excellent learning atmosphere supported by a dedicated staff focused on educational excellence. Visit our website for program details.
Job Summary
The Learning Support Team (LST) manages daily operations, resources, learner registrations, and logistics to create an effective learning environment and support training activities.
Responsibilities
- Allocate assessment session timeframes based on learner numbers to ensure adequate scheduling
- Collaborate effectively with internal teams, external stakeholders, and vendors to support learning operations
- Maintain training facilities and ensure equipment is in good working condition for smooth training delivery
- Assist learners by responding to course enquiries and managing registration processes accurately
- Track and verify learners attendance and assessment results to maintain accurate records
- Monitor and evaluate training programs, workflows, and processes to ensure quality and effectiveness, recommending improvements as needed
- Ensure all training programs and activities comply with the established curriculum
- Handle all documents in compliance with PDPA to protect learner data privacy
- Manage logistics and resources to support training sessions and departmental needs
- Perform other related duties as assigned by the supervisor
