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NTUC LearningHub

Learning Solutioning Manager

2-4 Years
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Job Description

Curriculum Management

Design, develop, and review course proposals, curriculum, and materials

. Conduct research and development in curriculum development, instructional design, and adult teaching methodology.

Contextualize programs to meet sector and/or client requirements.

Provide oversight and direction to staff (Training and Operations executives) for seamless course delivery.

Audit curriculum and materials for compliance with WSQ/Skills Framework and/or LHUB requirements.

Manage outsourced audits to ensure timely and quality delivery.

Pilot new training programs and methodologies.

Investigate and oversee continuous improvement reviews in courses.

Collaborate with stakeholders (e.g., funding bodies) for courseware and curriculum accreditation and innovation.

Trainers Management

Oversee and manage trainers delivering courses per LHUB policies and ACTA/ACLP requirements.

Recruit trainers suitable for the courses and learner profiles.

Address trainers concerns with courseware and learners.

Investigate trainers and provide appropriate counselling or penalties according to LHUB policies.

Business Support

Support sales and tender proposals.

Provide content expertise to Product Division/Sales.

Collaborate with Product Managers to source courses.

Others

Work independently to support colleagues (Product Managers, Product Sales, fellow Trainer Managers, and Training and Operations executives), trainers, and learners.

Problem-solve effectively and make decisions to minimize adverse learner feedback.

Write reports to escalate or appraise management on issues and statuses.

Collaborate with internal and external stakeholders to ensure learning outcomes match requirements.

Requirements:

  • Possess WSQ DDDLP / WSQ DACE (must-have pre-requisite)
  • Minimum 2 years of hands-on experience in instructional design and/or curriculum development training and development, and preferably have experience in managing funding bodies (eg: SSG, IBF, e2i)Strong in needs analysis, program development, facilitation, and training delivery skills
  • Experience with authoring tools and learning management systems
  • Mature, confident, positive mindset and excellent people skills to work with different cultures and all levels of staff and trainers
  • Self-starter with strong organization and influencing skills, able to work with limited guidance and resources
  • Passion for learning and willing to learn
  • Possess a strong passion in fostering a learning culture, developing talents, training tools, and technology
  • Good command of written and spoken EnglishProficiency in Microsoft PPT, Excel, Word, and data analytics skills
  • Strong adaptability in fast-paced environment

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About Company

Job ID: 137384693

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