Location: Tampines Mall
Working hours: 9am to 6pm (4 weekdays + 1 weekend)
Salary Range: $3500 to $3800 per month + quarterly / annual bonus
Responsibilities
- Be a key player in the customer acquisition team to onboard new parents to the company's community
- Share the company's vision and recommend suitable coding programs for students
- Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
- Maintain customer relationships and build a strong the company's community.
- Act as parents advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in the CRM system
- Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents
Skills & Qualifications
- Min. 2 years in Education or Learning & Development Industry handling admission / enrolment and student engagement
- Diploma or Degree in any discipline
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
