Reporting to the GM (Human Resource), you are responsible for developing, implementing and overseeing the learning and development (L&D) programmes for the organization that equip and enhance the skills and knowledge of employees. The role involves assessing development needs, creating learning strategies, and evaluating the effectiveness of training programs to ensure alignment with organizational goals.
You are the subject matter expert and should stay abreast of the updated industry trends, best practices and emerging technologies to ensure employees are equipped with relevant and updated skills and knowledge to excel in their roles and achieve business objectives.
Key Responsibilities:
- Develop and Implement L&D Strategies: Create and implement learning strategies and programmes that support the developmental needs of employees.
- Assess Training & Development Needs: Conduct assessment to identify the learning needs of employees within the organization and develop training strategies and initiatives to address these needs for enhanced performance.
- Design Training Programmes: Develop learning plan / roadmap, curate and deliver training programmes, either directly or through coordination with subject matter experts, to ensure employees acquire necessary and relevant skills and knowledge, for example, onboarding programmes, skills development, functional and leadership development programmes, etc. Facilitate interventions such as leadership retreat, strategic planning as appropriate and coach department heads, supervisors and individuals responsible for employee development.
- Evaluate Training Effectiveness: Review effectiveness of training programmes through feedback, assessments, and performance evaluations, and make necessary adjustments for continuous improvement.
- Oversee Learning Management System (LMS): Implement and manage LMS or e-learning platforms to facilitate online and remote training opportunities.
- Ensure Regulatory Compliance: Ensure all training programmes adhere to industry regulations and other legal requirements specific to the real estate industry.
- Engage with Stakeholders: Collaborate with senior management, department heads and HR to align training initiatives with organizational objectives and needs.
- Maintain Vendor Relationships: Manage relationships with external training providers and consultants to ensure high-quality delivery of training programmes.
- Prepare Reports and Documentation: Maintain and track records of training activities and provide regular reports / updates to Management. Oversee and track spending against training budget.
Requirements:
- Bachelor's degree or equivalent in HR, Education, Business or related field.
- Possess relevant certifications in L&D (eg ACTA, CPTD, coaching etc) will be an added advantage.
- 8-10 years of relevant work experience as an L&D Manager or in a similar role.
- Excellent written and verbal communication skills.
- A team player with good interpersonal skills, confidence and maturity to effectively interact and engage with all levels of staff.
- Demonstrates strong administrative and organisational skills, with the ability to work independently and manage multiple tasks with attention to details.
- Positive, resilient and a strong passion for work, with the ability to adapt to changing priorities and excel in a dynamic business environment.
- Proficient in MS Office and LMS, with familiarity in using virtual delivery platforms such as Microsoft Teams and Zoom.
