Job Description

Lead Salesforce Developer: We are looking for a partner resource with a passion for Salesforce products and a strong advocacy for standard solutions. The ideal candidate will excel at hands-on configuration and development to achieve tangible results, playing a key role in driving technical excellence alongside our internal teams.

Key Responsibilities

As a Lead Software Engineer - Salesforce Technical Specialist, you will:

Technical Guidance & Oversight: Provide technical leadership and oversight for the other supplier team members, ensuring the adoption of best practices in configuration and development (Apex, LWC) in accordance with Airbus requirements.
Hands-on Development & Configuration: Actively participate in the design, development, configuration, testing, and deployment of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud), favouring standard functionality where possible.
Solution Design & Implementation: Translate business requirements into well-designed, scalable, and robust technical solutions on the Salesforce platform, ensuring they align with established standards and practices.
Proof of Concept & Feature Exploration: Drive technical exploration of new Salesforce capabilities and releases, creating proof of concepts and prototypes to assess feasibility and business impact as required.
Process Optimization & Documentation: Define, document, and refine technical processes to improve team efficiency, code quality, and platform maintenance. Ensure technical designs and solutions are well-documented.
Platform Health & Support: Oversee critical technical platform activities, including monitoring, troubleshooting, addressing security notifications, and providing Level 3 support for complex issues.
Integration Implementation: Work on implementing and maintaining secure integration points between Salesforce and other systems within the Airbus IT Ecosystem.
Team Coordination & Task Management: Help manage and optimize development tasks and platform activities based on team skills and project priorities, ensuring clear reporting on technical progress.
Stakeholder Collaboration: Coordinate effectively with technical and non-technical stakeholders, including participation in technical design discussions.
Risk Management: Proactively identify technical challenges, dependencies, and risks within the team's scope, raising alerts as necessary.
Global COE Contribution: Contribute technical expertise and best practices to the Global Center of Excellence (COE), supporting standardization and innovation efforts.

Required Skills & Qualifications

Deep Salesforce Expertise: Extensive hands-on knowledge and development experience with Sales Cloud, Service Cloud, and Experience Cloud.
Salesforce Development: Proven proficiency in Salesforce configuration, Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs.
Partner Delivery Management: Demonstrated experience in a partner/vendor lead role to ensure high-quality output and adherence to project timelines.
Solution Implementation: Strong experience in designing, building, testing, and deploying complex Salesforce solutions.
Integration Implementation: Experience implementing and troubleshooting Salesforce integrations
Agile & Release Management: Experience working within an agile framework (Scrum/Kanban) and managing Salesforce releases (CI/CD experience desirable).
Problem Solving: Excellent analytical and troubleshooting skills for platform and code-related issues.
Process Improvement: Ability to define and streamline technical processes for development, testing, and deployment.
Standard Solution Advocacy: Strong preference for leveraging standard Salesforce functionality effectively before resorting to custom code.
Collaboration: Ability to coordinate effectively with global stakeholders and team members.
Platform Maintenance: Experience with operational support, monitoring, and data management (e.g., using DataLoader).
Language Proficiency: Advanced level of English.

Good To Have (Preferred Partner Expertise)

Relevant Salesforce Certifications (e.g., Platform Developer I/II, Administrator, Sales/Service/Experience Cloud Consultant).
Salesforce Security: Good understanding of Salesforce security model and best practices.
Marketing Cloud Experience: Familiarity with Salesforce Marketing Cloud is an advantage.
Additional Salesforce Capabilities: Experience with CRM Analytics, Agentforce, Data 360, and Customer Feedback Management modules.
Salesforce Ecosystem: Knowledge of additional Salesforce modules or AppExchange partner applications.
Aircraft Systems Knowledge: Familiarity with Aircraft systems is advantageous.

Experience: 9-12 Years

Education: Bachelor's/Master's Degree in Computer Science, Computer Engineering, Information Technology, or a related field.

9+ years of experience in IT, with a strong focus on software development, including 5+ years of in-depth, hands-on experience with Salesforce development (Apex, LWC, configuration) and administration.

Employment : Full Time

Location: Bengaluru

Why Join ALTEN India

Opportunity to work with leading global aerospace clients.
Dynamic, innovation-driven environment with exposure to cutting-edge technologies.
Continuous learning and career growth opportunities.
Inclusive and collaborative workplace culture.