Lead Florist

Little Farms is Singapore's leading destination for all-natural, healthy and delicious food. Through our grocery stores and restaurants, we bring customers exceptional products, warm hospitality and memorable experiences.

We are transforming our flagship Tanglin Mall store into an exciting food and lifestyle destination, featuring a specialty butcher, fish market, bakery, restaurants and a beautiful new flower shop.

We are looking for an exceptional Lead Florist to build and run our new floral department.

This is an opportunity for a talented, entrepreneurial florist to create something special—with the support of Little Farms and our highly successful floral business at Boatshed Market in Perth, Australia.

The Opportunity

We want to create much more than a display of ready-made bouquets.

Our vision is a vibrant, welcoming flower shop filled with beautiful, fresh, seasonal flowers, where customers can select individual stems, buy attractive ready-made bouquets or work with our florist to create personalised arrangements.

The Lead Florist will have the opportunity to shape the department from the beginning, including its assortment, sourcing, merchandising, customer experience and team.

We are looking for someone who combines excellent floral design skills with strong commercial instincts, a passion for flowers and a genuine enjoyment of serving customers.

Key Responsibilities

1. Build and Lead Our Flower Shop

• Help develop and launch the new Little Farms floral department at Tanglin Mall.
• Create a beautiful, inviting and commercially successful flower shop.
• Develop an attractive assortment of fresh flowers, loose stems, bunches, ready-made bouquets and bespoke arrangements.
• Establish an engaging Flower Bar where customers can select flowers and have arrangements created on the spot.
• Ensure the department consistently reflects Little Farms standards for quality, freshness, presentation and hospitality.

2. Flower Sourcing and Commercial Management

• Source high-quality flowers and foliage from Singapore wholesalers and overseas suppliers where commercially appropriate.
• Build strong supplier relationships and negotiate competitive purchasing terms.
• Plan purchasing according to demand, seasonality, quality, freshness and price.
• Establish appropriate retail pricing across everyday flowers and premium arrangements.
• Manage inventory carefully, minimise wastage and maximise gross profit.
• Take ownership of the department's sales, gross margin, labour productivity and operating profitability.

3. Floral Design and Merchandising

• Create beautiful, contemporary bouquets and floral arrangements for a wide range of customers, occasions and budgets.
• Develop attractive, abundant displays that inspire customers to purchase flowers.
• Maintain exceptional standards of freshness, colour, variety and presentation.
• Develop seasonal collections for Valentine's Day, Mother's Day, Chinese New Year, Christmas and other important occasions.
• Continually refresh the assortment and presentation to keep the department exciting and relevant.

4. Customer Experience and Sales

• Deliver warm, knowledgeable and personalised service.
• Engage customers, understand their needs and recommend flowers and arrangements suited to their occasions and budgets.
• Create bouquets and arrangements in front of customers, bringing creativity and theatre to the shopping experience.
• Build relationships with regular customers and encourage repeat purchases.
• Develop the team's confidence and ability to sell flowers, not simply arrange them.

5. Team Leadership and Development

• Recruit, train, inspire and lead a small team of florists.
• Establish clear standards for floral design, customer service, productivity and presentation.
• Organise staffing and daily workflows to provide excellent service while controlling labour costs.
• Foster a positive, collaborative and accountable team culture.
• Lead by example, working alongside the team and serving customers.

6. Operational Excellence

• Manage daily flower care, conditioning, storage and stock rotation.
• Maintain high standards of cleanliness, hygiene, workplace safety and equipment care.
• Develop effective procedures for purchasing, receiving, production, merchandising and inventory control.
• Monitor sales, margins, wastage and labour costs, taking action to improve performance.
• Work closely with Little Farms retail, commercial and marketing teams.

A Unique Opportunity to Learn from Boatshed Market

Little Farms also owns Boatshed Market in Perth, Australia, which operates a highly successful full-service floral department.

The successful candidate will have the opportunity to spend time at Boatshed, working alongside its experienced floral leader, Natasha, to learn its proven approach to flower sourcing, merchandising, bouquet production, customer service and commercial management.

We want to combine the best of Boatshed's experience with the creativity and knowledge of an exceptional Singapore-based florist.

Who We're Looking For

Essential

• At least 5 years of professional floristry experience, including substantial hands-on bouquet-making and floral design.
• Demonstrated experience sourcing and purchasing fresh flowers.
• Strong knowledge of flower varieties, seasonality, conditioning, handling and storage.
• Excellent floral design skills and a strong sense of colour, composition and presentation.
• Commercial understanding of pricing, gross margins, inventory management and wastage.
• Experience supervising or leading a team.
• Excellent customer service and interpersonal skills.
• Hands-on, energetic and comfortable working in a busy retail environment.
• A genuine passion for flowers and a desire to build a successful business.

Highly Desirable

• Experience managing a profitable retail florist or floral department.
• Established relationships with flower wholesalers and suppliers in Singapore.
• Experience with both everyday retail bouquets and premium bespoke arrangements.
• Experience establishing or growing a floral retail business.
• Familiarity with importing flowers and managing international suppliers.

The Person Who Will Succeed

We are looking for someone who is:

Creative: Has an excellent eye for flowers, colour, presentation and design.

Commercial: Understands that a successful florist must generate attractive sales and profits while controlling costs and wastage.

Entrepreneurial: Excited by the opportunity to build a flower shop and take ownership of its success.

Customer-focused: Loves talking with customers, sharing knowledge and helping them find the perfect flowers.

Hands-on: Enjoys making bouquets, arranging displays and working alongside the team.

A strong leader: Inspires colleagues through enthusiasm, expertise, high standards and personal example.

What We Offer

• The opportunity to build and lead a new flagship floral department.
• Significant creative freedom and ownership of the business.
• Training and knowledge-sharing with our successful Boatshed Market floral team in Perth.
• The resources and support of an established, growing premium grocery and restaurant group.
• A collaborative, ambitious team that values creativity, initiative and excellence.
• Competitive remuneration commensurate with experience, with the opportunity for performance-based incentives.
• Career development opportunities as Little Farms continues to grow.

Join Us

If you're an exceptional florist who loves beautiful flowers, enjoys working with customers and has the commercial instincts to build a thriving flower shop, we'd love to hear from you.

Help us create Singapore's most exciting supermarket flower shop.