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We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
What should you do
Who should join us
Our Perks & Benefits:
We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]
Note: Only shortlisted candidates will be contacted.
Let's keep LEAP-ing forward together!
Job ID: 148684969
Skills:
competency framework design , role capability modeling, job evaluation and leveling methodology, career architecture, strategic workforce planning
Skills:
Figma, M365, Power Platform, Wireframing, Azure, Process Mapping, Dynamics, Powerpoint, OpenAI, Microsoft tech stack, Miro
Skills:
Trainer, Call Centers, Mandarin, Cantonese, Management Skill, "Contact Center Operations", "BPO Operations", "Team Management", "People Management", "Inbound Support", "Outbound Support", "Chat Support", "Email Support", "Customer Service", "Service Level Management", "SLA Management", "KPI Management", "AHT", "FCR", "CSAT", "Quality Management", "Schedule Adherence", "Workforce Management", "WFM", "CRM", "Telephony Systems", "Escalation Management", "Performance Management", "Coaching", "Stakeholder Management", "Reporting", "MIS Reporting", "Operational Excellence", "Leadership", "Client Management", "Microsoft Office", "Google Workspace", "Contact Center Metrics", "Process Improvement", "Compliance Management"
Skills:
Waterfall, MS Visio, Uml, Infopath Forms, Agile, Vba Macros, Excel, Business Analysis tools, Project Management Best Practices, Business Objects, MS Access, MS Project, Sharepoint
Skills:
Data Warehousing Concepts, JIRA, Jenkins, Bitbucket, Incident Management, Informatica Etl, Data Warehousing, Problem Management, Change And Release Management, Aldon, ETL Data Integration, Informatica PowerCenter Development Support, SQL Optimization and Performance Tuning, Control-M, Root Cause Analysis RCA, Production Support L2 L3, ETL Design and Development
We don’t charge any money for job offers