Lead Consultant - Client Services, Health & Benefits
Job Description
Description
The Role
The Requirements
The Role
- Responsible for managing customer relationships in the area of health & benefits
- Define the scope of the methodology and proposal preparation and consulting contracts.
- Project management of clients, guaranteeing delivery on time, within budget and with high quality
- Manage H&B vendor renewals and negotiations
- Design efficient plan designs and funding arrangements that fit client's need.
- Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
- Provide claims analysis reports, including loss ratio, frequency of the use, member profile, etc.
- Provide annual benchmarking comparison relating to H&B clients
- Internal system updates relate to benefits matters
- Analysis about theadvantages and disadvantages of the planfunding model (insured or self-insured); development of performance indicators for monitoring results
- Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company's current benefits programs
The Requirements
- Minimum of 5 years experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
- Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)
- Excellent ability to communicate effectively with a strong focus on customer service
- Good oral and written communication skills
- Deep knowledge of the Singapore vendor marketplace
- Technical proficiency in Singaporean employee benefits
- Broad understanding of compliance issues related to local legislation
- Proficiency in Microsoft Office (especially Excel and Word);
- Proficiency in English language
- Client Focus
- Influence and Selling
- Results Focus
- Collaboration
- Thought Leadership and Innovation
More Info
Key Skills
Benchmarking comparison
Health Benefits consulting
Funding arrangements
About Company