Responsibilities The mission of TikTok&aposs Global Security Organization is to build and earn trust by reducing risk and securing our businesses and products. Also known as 'GSO', this team is the foundation of our efforts to keep TikTok safe, secure, and operating at scale for over 1 billion people around the world. We work to ensure that the TikTok platform is safe and secure, that our users&apos experience and their data remains safe from external or internal threats, and that we comply with global regulations wherever TikTok operates.
Trust is one of TikTok&aposs biggest initiatives, and security is integral to our success. In whatever ways users interact with us whether they&aposre watching videos on their For You page, interacting with a Live video, or buying products on TikTok Shop GSO protects their data and privacy, so they can have a secure and trustworthy experience. As a direct report to the GSO Client Service Lead, you will become an integral member of a dynamic, global team tasked with managing client security inquiries to support deal negotiations. In addition to this, our team oversees the contract review process, working in close partnership with legal teams to ensure the seamless integration of security terms within agreements. We are also responsible for responding to data protection assessments from our API integration partners, ensuring that all data security and privacy concerns are thoroughly addressed. Our team fosters strong collaboration with cross-functional stakeholders across the organization to align on security best practices, maintain robust client relationships, and uphold the highest standards of security and compliance.
We are working on a hybrid schedule, with an expected 3 days a week in office. We are continuously reviewing our hybrid-working model and requirements are subject to change at any time.
Responsibilities - Independently monitor, manage and respond to external security RFIs to include partner integration security related requests, data protection assessments, and client inquiries, ensuring that responses to the questionnaires are not only prompt, thorough, and accurate but also strategically aligned with our broader security objectives. - Respond to and handle urgent external security inquiries, requiring cross-functional coordination of responses. - Drive the development, management, and systematic updating of internal repository, ensuring that they are periodically updated with accuracy. - Utilize advanced analytics to assess metrics and generate comprehensive reports that provide actionable insights into the effectiveness of the partner integration question repository, informing strategic decision-making at the senior level. - Lead continuous improvement initiatives within the trust function, identifying process inefficiencies and implementing innovative solutions to drive operational excellence and support organizational growth. - Engage in ad-hoc projects or other operational work as required.
Qualifications Minimum Qualifications - Proven experience in managing the security questionnaire process, ensuring responses are accurate, timely, and aligned with broader risk management objectives. - Excellent written and verbal communication skills, capable of translating complex technical information into clear, actionable insights for both technical and non-technical stakeholders, including senior leadership. - A collaborative contributor who thrives in a fast-paced, cross-functional team environment, adept at managing relationships across legal, compliance, product, and engineering teams. - Solid foundational understanding of security and customer trust concepts, with the ability to apply these principles effectively within an evolving digital landscape. - Proven ability to manage multiple priorities and projects while demonstrating successful and on-time outcomes consistently, underpinned by strong organizational and time management skills.
Preferred Qualifications - 5+ years of cybersecurity, GRC, and/or technical compliance roles. - Industry relevant certification (CISSP, CISA, Security+, etc.) - Exceptional attention to detail and advanced analytical skills, with a demonstrated ability to leverage data for trend identification and to drive strategic decision-making. - Accustomed to working in a highly dynamic, startup-like environment. Adaptable to changing and/or emerging priorities - Experience balancing security leading practice with business objectives
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok&aposs global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok&aposs mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We&aposre resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
