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Role:Lead AI Design Strategist
JD:
. AI solution and experience design, product design in the corporate banking sector.
. You'll create the frameworks and playbook for designing AI tools to deliver a standout user experience across CIB coverage platforms & services.
. You introduce and develop frameworks specific to AI including conversational UX, agent based design, co-pilot interactions, intelligent automation, and explainability.
. You use wireframes to express your vision and seek alignment.
. You will be a close and trusted partner to the product owner, business owner, data science teams, and engineering teams to understand their needs, goals and what makes a difference to them. As a senior candidate you will use your knowledge and skill to help them define and refine problem statements.
. You partner with our AI Service Designer and AI product designer to strategise the designs of our products.
. You frequently engage with our research, analytics and value capture teams to understand pain points and opportunities to improve the experience.
. You will use your entrepreneurial spirit and ability to be hands-on. Drive, grit and the ability to evangelise the significance of user experience is an important skill for any senior team member to affect the change we're after.
. You coach and mentor our design teams to understand how to design for AI tools.
Date Posted: 25/09/2025
Job ID: 127123923