Key Responsibilities
- Directly manage each lab staff in Singapore to improve/sustain a world-class level Quality, Delivery, Cost and Inventory performances in the market.
- Supervise lab supporting functions (logistics, service admins) to operate with high level of lean performance and seamlessly integrate into core operation functions including repair and MVS (Multi- Vendor Services)
- Continuously using/applying company BUSINESS SYSTEM in every corner of the OPS team. Improve the performance and capabilities of current repair and calibration operations, both within the Service Depots and at customer sites.
- Holds the team accountable for achieving deliverables by maintaining an enterprise mindset and developing an organizational culture that confronts issues and disagreements within immediate team and cross functionally, to deliver results that benefit the greater organization.
- Proactively drive the operation excellence to improve Customers satisfaction (both internal and external customers), business growth and margin.
- Maintain a fully compliant quality assurance and control system based on company's quality manual, ISO9001/17025 and unique customer requirements.
- Work with local and global engineering team and quality team to develop and deploy local service policies, test/calibration processes, and metrology to improve customer satisfaction, increase competitive advantage, and expand service capabilities to cover broader sets of equipment.
- Accelerates development for high potential and promotable employees by understanding and supporting their personal goals of developing new skillsets and career aspirations within Tektronix/Ralliant.
- Leads employee engagement actions through soliciting, listening, and actioning feedback that is received to drive year over year improvements.
- Creates an inclusive environment by soliciting alternative views from the team and understanding the right mix of skillsets, backgrounds, viewpoints, and capabilities to proactively improve organizational design and leverage talent to deliver results
Job requirements (education or experience and skills required to be able to perform this job):
- Bachelor's degree in Engineering.
- Minimum 5 years solid operations management background with demonstrated success in daily management in lab environment, ideally including working with service teams in a similarly sized organization
- A strong believer of Winning as A team.
- Driven to improve processes and tools, which enable service engineers to enhance the customer experience.
- Highly organized, flexible, and a self-starter who has excellent problem-solving and inter-personal skills.
- Must have demonstrated success in leading significant change in organizations and managing to strict budgets and performance metrics.
- Experience with metrology / calibration is preferred.
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [Confidential Information].
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [HIDDEN TEXT].
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [HIDDEN TEXT].
This position is also eligible for bonus as part of the total compensation package.
