L3 ServiceNow Developer

Basic Requirements:

. Minimum 8 to 10+ years relevant ServiceNow Developer Experience.

. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool

. Mandatory working experience in ITSM related work.

. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment.

. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows.

. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

. Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS.

. Excellent communication skills.

. Ready for rotational shifts including night shift.

. CSA & CAD certification is mandatory.

Preferred Skills:

. Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow.

. Web Services Integration (SOAP, REST, JSON, JDBC)

. Experience implementing systems using the Agile/Scrum methodology.

. Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks

. Strong communication, Strong presentation and writing skills.

. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

. ITIL certification is an advantage.