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L2 Support Engineer (SailPoint)

L2 Support Engineer (SailPoint)

JAC Recruitment Pte. Ltd
Fresher
SGD 120,000 - 130,000 per month
Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

About the company

A well‑established technology services company delivering IT solutions, infrastructure support, and outsourced operational services. It works with clients across various sectors to enhance efficiency and strengthen digital capabilities.

This is a 6-month agency contract role (extendable/renewable)

Responsibilities

  • Provide L2 support for SailPoint and related integrations

  • Investigate and resolve incidents, access requests, and platform issues within SLA

  • Monitor platform health, workflows, connectors, and batch jobs

  • Perform root cause analysis and implement preventive measures

  • Support upgrades, releases, audits, and compliance requirements

  • Collaborate with business users, vendors, and technical teams to ensure seamless operations

Requirements

  • Bachelor's Degree in IT, Computer Science.

  • Atleats 3 years of SailPoint IAM support experience

  • Hands-on experience in user access management, provisioning, access governance, and identity lifecycle management

  • Strong troubleshooting and problem-solving skills

  • Experience in Corporate Banking or Financial Services environment

  • Knowledge of SailPoint connectors, integrations, application onboarding, and identity synchronization

  • Strong stakeholder and vendor management skills

  • SailPoint certification is good to have

Interested candidates who wish to apply for the above positions, please click Apply now.

Working Location: Singapore

Bhadoria Shilpalekha Vikas (R1876178)
JAC Recruitment Pte. Ltd. (90C3026)

#LI-JACSG
#countrysingapore

More Info

Key Skills

identity lifecycle management

SailPoint connectors

identity synchronization

access governance

application onboarding