L2 Security Engineer (AMK)

L2 Security Engineer is responsible to :

. Analyse problems, perform troubleshooting, and track problems through resolution

. Responsible for monitoring activities, such as security and bandwidth usage

. When necessary, escalate problems to the appropriate stakeholders / principals

. Ensure generation and management of support tickets according to SLA requirements

. Schedule and run periodic maintenance for security infrastructure at the data centre

. Plan and manage change request and / or maintenance activities for security operations including firmware patches

. Ensuring zero service level breaches and achieve 100% compliance with policy and procedure

. Perform Change Request, Service Request as assigned by team lead according to the SLA

. Offsite standby after office hours

Job Requirement

. Minimum 2 year of experience in security administration

. Relevant Certification on IT Security is highly preferable

Special Knowledge of Skill

. Experience in systems administration (window/Linux) would be a plus

. Able to handle demanding service response and recovery turnaround

. Provide daily support team to meet stringent SLA requirements

. Meticulous and process-oriented

. Good, hard-working attitude with ability to work well under pressure

. Good communication skills English (written, spoken)

. Good Teamwork

. Good analytical skills with ability to work with others to resolve problems

. Good organization skills, with ability to properly document and track information

. ITIL certification will be an advantage

. Good Knowledge of following products will be advantageous: Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet