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L2 Production Support - Junior

L2 Production Support - Junior

trinity consulting services pte. ltd.
3-6 Years
SGD 3,800 - 4,500 per month
  • Posted an hour ago
  • Be among the first 10 applicants

Job Description

  • Minimum 3 years of experience in L2 Production application Support.
  • Linux / Unix: Processes, filesystem, permissions, resources, shell commands and connectivity checks.
  • Java / JVM : Application startup, JVM parameters, configuration, logs and process/thread troubleshooting.
  • Database / SQL: SQL investigation, transaction state analysis and controlled data validation.
  • Logs & monitoring: Timestamp and correlation-ID analysis, alert interpretation and end-to-end tracing.
  • API / integration: REST/HTTP concepts, status codes, timeouts and upstream/downstream diagnosis.
  • Hands-on experience supporting Java/Cobol based applications.
  • Good troubleshooting, analytical, and problem-solving skills.
  • Ability to work in a production support environment and handle priority incidents.
  • Good communication and coordination skills.

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