Key Account Manager

1. Market Development & Business Growth

• Develop and execute SPTel's go-to-market strategy for the energy and utilities sector, BFSI, Healthcare & Property.
• Identify, originate, and close opportunities with large enterprises.
• Drive solution-led selling across connectivity, mobility, edge cloud, cyber security, Quantum-safe and managed network services.
• Build and maintain a strong pipeline with disciplined tracking and conversion.

2. Strategic Account Management

• Own and grow key accounts with multi-year revenue potential.
• Build senior relationships across C-suite, IT, infrastructure, and procurement stakeholders.
• Drive cross-sell and upsell motions (e.g., connectivity → cloud → managed cyber security and network services).
• Ensure strong retention, customer satisfaction, and contract renewal outcomes.

3. Ecosystem & Partnership Development

• Establish and manage partnerships with system integrators, technology vendors, and industry associations.
• Drive joint go-to-market initiatives and co-selling motions.
• Leverage industry networks and relationships to unlock opportunities.

4. Sales Delivery & Commercial Leadership

• Own and deliver annual revenue targets (In-year Revenue (BR) / TCV).
• Lead deal structuring, pricing, and contract negotiations.
• Manage long and complex sales cycles typical of telecom and infrastructure deals.
• Provide accurate forecasts and pipeline visibility.

5. Cross-functional Collaboration

• Work closely with solutions, product, network engineering, and operations teams to deliver differentiated solutions.
• Translate customer requirements into commercial and technical proposals leveraging SPTel's network strengths.
• Provide market feedback to refine offerings, pricing, and GTM strategy.
• Support marketing and thought leadership initiatives in the energy sector.

6. Market Intelligence & Representation

• Monitor industry trends (digitalization of utilities, smart grids, IoT adoption, sustainability initiatives).
• Represent SPTel in industry forums, partner events, and customer engagements.
• Position SPTel competitively in the evolving energy and utilities digital infrastructure landscape.

Requirements

• Bachelor's degree in Business, Engineering, IT, or related field.
• 7-10+ years of enterprise B2B sales experience, preferably in:
• Telecom / carrier services
• Cloud or ICT infrastructure
• Energy and utilities sector solutions
• BFSI / Healthcare / Logistics / Property / Retail
• Strong track record in enterprise deal closure and quota achievement.
• Deep understanding of Singapore's energy and utilities ecosystem, regulatory environment, and digitalization trends.
• Commercially astute with strong negotiation skills.
• Resilient and self-driven in complex, long sales cycles.
• Relationship-driven with strong local networks
• Proficient in English with strong verbal and written communication skills
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients and stakeholders when required for business purposes
• Ability to operate independently with high accountability and execution discipline.