Key Account Manager

About the role

We are looking for an experienced, commercially driven Key Account Manager to manage and grow key customer accounts in the Singapore market. The successful candidate will develop account strategies, meet sales targets, strengthen customer relationships, and identify new business opportunities across OUJI Seiyaku's household and personal care product portfolio.

Key responsibilities

• Manage and develop strong, long-term relationships with key accounts, distributors, retailers, and other strategic customers in Singapore.
• Develop and execute account plans and sales strategies to achieve revenue, volume, and profitability targets.
• Drive sales growth by identifying new business opportunities, product opportunities, and potential customer segments.
• Manage the full sales cycle, including business development, customer presentations, negotiations, commercial discussions, and order follow-up.
• Develop and maintain a strong understanding of customer needs, market trends, competitor activities, and category developments in Singapore.
• Lead commercial negotiations with key customers, including pricing, promotions, trading terms, listing opportunities, and other commercial arrangements.
• Work closely with internal teams including Marketing, Supply Chain, Finance, and Operations to ensure smooth execution of customer requirements.
• Monitor sales performance, account profitability, forecasts, inventory levels, and promotional activities.
• Prepare regular sales forecasts, account reviews, and business performance reports for management.
• Develop and maintain accurate sales pipelines and actively follow up on business opportunities.

Requirements

• Bachelor's degree in Business, Marketing, Sales, Economics, or a related field.
• Minimum 5 years of relevant sales or key account management experience, preferably within FMCG, household, personal care, retail, or consumer products.
• Experience working with modern trade, retailers, distributors, e-commerce platforms, or other strategic accounts in Singapore is highly preferred.
• Strong understanding of the Singapore FMCG, household, personal care, or retail market.
• Strong commercial and negotiation skills with the ability to develop mutually beneficial business relationships.
• Strong analytical skills with the ability to interpret sales data, market trends, customer performance, and account profitability.
• Proficient in Microsoft Excel and PowerPoint for sales analysis, forecasting, reporting, and business presentations.
• Strong communication, presentation, and stakeholder management skills.
• Willingness to travel within Singapore and, where required, for regional business activities.

About us

We're proud to be part of the Whealthfields Group, a global powerhouse with over 25 years of excellence in the household and personal care industry. Our footprint spans Asia, the Middle East, and Europe, with a strong presence in countries like Japan, Korea, Malaysia, Singapore, Indonesia, Thailand, Vietnam, Hong Kong, Taiwan, Dubai, France, Germany, and Australia. At OUJI Seiyaku, we specialize in the manufacturing and trading of high-quality household cleaning and cosmetic products. With over 1,000 products across 12 categories, our portfolio includes trusted household names such as Dynamo, Fab, Walch, and arum, among others.