Junior Production Support Engineer - Office Hour (Raffles Area)

Project Description: DXC Luxoft has one of the world's leading Murex practices.
We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.

Responsibilities:

. To track and be responsible for providing optimum service levels for day-to-day production support.
. Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
. To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
. Experience working in Elastic Search for logging, monitor systems & services.
. Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
. Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.

Mandatory Skills Description:

. 0 to 2 years of experience in SQL, Unix Shell scripting, Linux
. Providing production support on the issues related to EOD failure, report failure, VAR EOD failures
. Able to debug issues in SQL, shell scripts
. Able to write Linux/Unix shell scripts, SQL
. Problem-solving skills to solve day-to-day BAU issues

Nice-to-Have Skills Description:

. Knowledge of Murex application supporting VAR module
. Murex UAT environments setup and troubleshoot issues
. Demonstrate ownership and responsibility in all assignments
. Excellent communication skills