Junior Network Engineer (L1/L2 Support)

Job Summary

We are seeking a motivated and detail-oriented Junior Network Engineer to join our Network Operations team. This role provides Level 1 and Level 2 support for the organisation's network, IT, and OT environments. You will be responsible for monitoring, troubleshooting, and supporting day-to-day operations, while working closely with senior engineers on infrastructure upgrades, enhancements, and continuous improvement initiatives.

Key Responsibilities

IT & OT Infrastructure Support

• Support the operation, maintenance, and refresh of IT and OT infrastructure, including networks, servers, endpoints, data platforms (data lakes and marts), and critical OT systems. (A Must)

• Assist in ensuring stable and reliable IT and OT environments to support production, engineering, and business operations.

• Provide operational support for Industrial Internet of Things (IIoT) solutions and OT platforms, assisting with monitoring, troubleshooting, and optimisation.

IT & OT Service Management & Continuous Improvement

• Provide L1/L2 support for IT and OT services, ensuring timely incident resolution and minimal downtime.

• Monitor system and network performance, investigate issues, and escalate complex problems to senior engineers when required.

• Assist in continuous improvement initiatives, including automation, digitalisation, and performance optimisation of IT and OT processes.

• Participate in change, incident, and problem management activities in line with ITSM practices.

Requirements

• 3+ years of experience in network engineering, network operations, or a related field

• Strong understanding of network fundamentals, including TCP/IP, DNS, DHCP, and routing protocols

• Hands-on experience with network devices from vendors such as Cisco, Juniper, or Arista (Must)

• Familiarity with network monitoring and troubleshooting tools

• Strong problem-solving and analytical skills

• Good communication skills and ability to work effectively in a team environment

• Ability to operate in a fast-paced, dynamic environment

• Relevant certifications such as CCNA, CCNP, or JNCIA are an advantage
  
  If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

  Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

  Know someone who would be a great fit for this role and get rewarded.

  Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

  Eugene Then
  [Confidential Information]

  EA Registration Number: R22104742.

  Cornerstone Global Partners Pte Ltd (EA License: 19C9859)