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Optimum Solutions Pte Ltd

Junior Merchant Sales Specialist (Open to Freshers)

1-3 Years
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  • Posted 14 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

This is a 12-month fully onsite contract role until with SEA's leading superapp based in Singapore.

RYour Day-to-Day Activities Include:

  • Prospecting and engaging merchants through cold calling, cold emailing, LinkedIn, WhatsApp, and other outbound channels.
  • Qualifying inbound and outbound leads based on specific criteria, including merchant profile, operational readiness, and interest in reservation or SaaS tools.
  • Booking and scheduling sales meetings for the outbound sales team, ensuring briefing sheets are accurately filled out with key context and data points.
  • Managing and updating lead records within CRM tools (e.g. Streak, Salesforce), maintaining a clean and up-to-date pipeline.
  • Collaborating closely with the Merchant Sales Team to align on lead quality, feedback loops, and meeting outcomes.
  • Maintaining daily/weekly reporting on outreach volume, meetings booked, and conversion success rates.
  • Participating in training sessions and staying current on Chope's offerings, competitive positioning, and new market initiatives.

Essential Qualifications:

  • Diploma or higher in business, marketing, communications, or related fields.
  • At least 1 year of experience in a sales development, telemarketing, or business development support role.
  • Freshers are welcome to apply as well.
  • Strong verbal and written communication skills with a confident, professional phone manner.
  • High attention to detail and discipline in documentation.
  • Comfortable with high outreach volume and handling rejections.

Desirable Qualifications:

  • Familiarity with the F&B or hospitality space.
  • Prior experience qualifying leads or booking appointments in a B2B SaaS or tech environment.
  • Multilingual abilities to reach a diverse merchant base (e.g. Mandarin, etc).
  • Experience with CRM tools such as Salesforce or Streak.

What We Offer:

  • Entry point into a high-performing commercial team with strong development potential.
  • A structured learning environment with mentorship and skills training.
  • The opportunity to work at the intersection of dining, technology, and e-commerce.
  • A dynamic and collaborative workplace culture.

CEI-19-09-0046

UEN: 199700895N

EA License Number: 16S8070

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Job ID: 139400383