Junior IT Executive

Job Responsibilities

• Provide on-site and remote IT support to end-users, including computers, mobile devices, office equipment (printers, AV systems), and other peripherals.

• Perform hardware setup, configuration, and troubleshooting for desktops, laptops, and mobile devices.

• Assist in basic network troubleshooting and support, with an understanding of network structures.

• Support and maintain Microsoft Windows environments and Google Workspace applications.

• Maintain accurate records of company IT assets and update IT documentation as required.

• Complete assigned tasks independently and collaborate with team members to meet deadlines.

• Diagnose technical issues with strong analytical and problem-solving skills, ensuring minimal downtime.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.

• 1-2 years of IT support or relevant experience fresh graduates with strong technical fundamentals are welcome to apply.

• Basic knowledge of IT infrastructure, networking, and system administration.

• Understanding of cybersecurity principles and IT best practices.

• Experience with IT support tools and remote troubleshooting will be an advantage.

• Strong troubleshooting and problem-solving skills with a proactive mindset.

• Good communication skills and the ability to explain technical issues clearly to end-users.

• Ability to work independently and collaboratively in a fast-paced environment.

• Willingness to learn and stay updated with emerging technologies.

• Flexible to provide both on-site and remote IT support when required.

• Able to assist with ad-hoc IT projects and system upgrades.