Junior Desktop Engineer

As an IT Support Engineer, the broad area of your job responsibilities will cover the following:

Perform End User Support - Client Management

Setup laptop for students in school

Perform troubleshooting for client platform related problems.

Able to carry laptops in cart and able to push the cart

Perform follow-up with vendor on replacement of hardware.

Perform asset management & update asset records.

Perform user account management (eg. Create password, reset & delete)

Perform local server administration to facilitate software distribution & patch management service.

Manage client platform implementation / upgrade project.

Ensure deliverables meet service level requirement. Propose and implement action plan when required.

Established facility management standards/best practices to ensure operation consistency across project / facility management teams.

Ideal candidate should possess the following:

Candidate with minimum Diploma Certification in Computer

Preferably with 1 or more years related experience in IT support