Junior Customer Engagement Executive (Fresh Graduates Welcome )

Company Overview

At Forte Marketing, we build a growing sales and marketing team focused on developing communication, sales, and leadership skills through face-to-face marketing, mentorship, and career progression in a supportive, energetic environment.

Job Summary

You will engage customers to identify their needs, recommend products, and build strong relationships while supporting customer acquisition campaigns and collaborating with the team to meet business goals.

Responsibilities

• Engage customers professionally to understand their needs and preferences
• Recommend suitable products and services based on customer needs
• Build and maintain strong, positive customer relationships to encourage loyalty
• Provide accurate information and respond promptly to customer enquiries
• Support customer acquisition campaigns by actively engaging potential clients
• Collaborate with team members to achieve shared business objectives

Preferred competencies and qualifications

• Good communication and interpersonal abilities demonstrated through effective customer interactions
• Positive, approachable attitude with a willingness to learn and adapt
• Ability to work independently and collaboratively within a team
• Responsible and professional conduct in all customer engagements
• Fresh graduates and first-time jobseekers are encouraged to apply
• No prior customer engagement experience required

Other Information

What We Offer

• Full customer engagement training to build skills and confidence
• One-to-one coaching and mentorship for personal and professional growth
• Opportunities to improve confidence and presentation skills
• Performance-based rewards recognizing achievements
• Career advancement opportunities within a supportive team environment