Job Description

Roles and Responsibilities

Be punctual and presentable at all times
Report to and support the Operations Manager / Outlet Supervisor in his / her duties in running the Outlet(s)
Prepare all beverage menu items in the designated food preparation section provided to you by the Company
Handle the ordering of ingredients and ensure the bar is adequately stocked to avoid unnecessary loss of sales
Ensure coffee beans provided by the Company are fresh and properly calibrated at all times
Work with other baristas to develop new beverage menu items with recipes and processes based on seasonal changes and demands for all outlets
Ensure that all beverages are prepared and served with outstanding quality and presentation, adhering to the recipe, process and presentation standards at all times
Adhere to the workflows and processes implemented by the Operations Manager / Outlet Supervisor
Serve all food and beverages with a positive attitude and impeccable service
Work cohesively with the team to ensure smooth daily operations of the Outlet
Constantly check and handle basic customer feedback regarding quality and presentation of food and beverages
Perform daily housekeeping duties including but not limited to cleaning and disinfecting designated and common areas as well as cleaning and performing preventive maintenance on service equipment
Maintain high standards of hygiene & cleanliness in the front of house at all time