About the Company
Fujimori Kajita is a fine jewellery brand from Tokyo, specialising in handcrafted accessories designed using the finest gemstones and precious metals with unrivalled craftsmanship unique to Japanese artisans. We are currently looking for a full-time Retail Associate to join our team in Singapore.
Job Summary
As a Jewellery Retail Associate at our esteemed fine jewellery company, you will play a crucial role in delivering an exceptional customer experience while showcasing our exquisite collection to our valued clients. We offer a dynamic and rewarding environment.
Key Responsibilities
- Greet and assist customers with a warm and friendly demeanour.
- Provide in-depth product knowledge and educate customers on the unique features and craftsmanship of our jewellery collections.
- Guide customers through the purchasing process, ensuring a seamless and enjoyable shopping experience.
- Meet and exceed sales targets by actively promoting and selling jewellery pieces.
- Maintain a thorough understanding of current promotions, discounts, and sales incentives.
- Ensure that jewellery displays are visually appealing and well-maintained to attract customer attention.
- Monitor and manage inventory levels, alerting the management team to low stock situations.
- Assist in periodic stock takes and contribute to maintaining accurate inventory records.
- Build and nurture lasting relationships with customers to foster repeat business and brand loyalty.
- Follow up with customers post-purchase to gather feedback and address any concerns or inquiries.
- Contribute to the overall cleanliness and organisation of the store.
- Assist in opening and closing procedures, including cash handling and reconciliations (if any).
- Uphold the company's brand image through personal presentation and adherence to brand guidelines.
- Collaborate with fellow team members and support colleagues in achieving collective goals.
Requirements
- 5-day work week Able to commit to retail operating hours which includes at least one weekend and/or public holiday
- Comfortable to work in department store
- Previous retail experience, preferably in the jewellery or luxury goods sector.
- Able to communicate fluently in English (Mandarin is a plus point) to assist a diverse customer base
- Strong communication and interpersonal skills
- Enthusiastic and passionate about providing exceptional customer service
- Eagerness to learn and adapt to a fast-paced and dynamic work environment
- Comfortable using digital tools and software such as Google Workspace
Benefits
- Medical coverage supported by company insurance
- Travel allowance provided
- Monthly team target bonus when sales targets are achieved
Join our team in a prestigious retail location, where you can contribute to our fine jewellery brand's success and provide customers with an exceptional shopping experience. You'll have the opportunity to make a lasting impact with our exquisite jewellery collections.
How to Apply
Interested candidates should submit their resume, a cover letter highlighting relevant experience, and contact information to [Confidential Information]. Please include Contract/Full-time Retail Associate Application - [Your Name] in the subject line.
We appreciate all applications however, only shortlisted candidates will be contacted for an interview.
