Japanese Speaking - Finance Operations Analyst (Credit & Collection)

We are looking for a Finance Operations Analyst to support accounts receivable, credit assessment, collections and billing across APAC, with a strong focus on Japan and India. You will work with customers, internal teams and an external collections partner to resolve account issues and improve finance workflows.

What you'll do

• Manage monthly invoicing accounts, with a focus on collections and credit for Japan and India customers.
• Review credit applications, assess financial risk and process credit limit requests.
• Follow up on overdue payments, remittance details and customer disputes.
• Validate credit rebills, credit memos and dispute requests.
• Review cash applications and write-offs for accuracy.
• Prepare invoices and statements of account in response to customer and sales team requests.
• Coordinate with the collections partner to meet collection targets and resolve cases promptly.
• Identify opportunities to redesign and automate finance workflows.

What we're looking for

• At least 3 years of experience in accounts receivable, credit and collections; 3–5 years is preferred.
• Japanese fluency sufficient to communicate directly with Japan-based customers, plus business-level English.
• Experience improving or automating finance processes.
• Strong financial statement analysis, customer communication and dispute-resolution skills.
• Confidence using spreadsheets and AI tools for reporting and day-to-day finance tasks.
• A university degree.

Experience supporting Japanese customer accounts is a strong advantage. Success in this role will be measured through overdue receivables, case response times and resolution turnaround times.