Job Title: ITAM Operations Executive (Singapore)
About the Role
We are looking for a hands-on ITAM Operations Executive to support daily warehouse and IT asset operations in Singapore. This role focuses on physical handling of assets, inventory accuracy, data wiping, and operational billing support. You will work closely with the staging operation to ensure smooth day-to-day execution while maintaining data accuracy and process discipline.
This is an execution-focused role requiring attention to detail, consistency, and accountability.
Key Responsibilities
1. Pick and Pack Operations
- Perform picking and packing of IT assets according to order instructions.
- Ensure correct asset selection based on serial number, SKU and condition.
- Pack assets securely following shipping and handling guidelines.
- Prepare shipments for outbound delivery or internal transfers.
2. Receiving Operations
- Receive inbound IT assets from suppliers, customers or internal transfers.
- Perform physical checks on quantity, serial numbers and condition.
- Record received assets accurately into the system or tracking sheets.
- Flag discrepancies, damages or missing items promptly.
3. Inventory Management
- Maintain accurate inventory records for all assets stored in the warehouse.
- Support cycle counts and ad-hoc stock checks.
- Ensure assets are correctly labelled, stored and segregated.
- Assist in resolving inventory mismatches between physical stock and system records.
4. Data Wiping Operations
- Perform data wiping on IT assets according to defined procedures.
- Verify successful completion of data wipes.
- Record data wipe status and documentation accurately.
- Escalate any failures or exceptions.
5. Billing Support
- Assist in preparing billing-related records such as completed orders, services performed and asset counts.
- Ensure billing data aligns with actual operational execution.
- Support internal teams by providing accurate operational data for invoicing.
Requirements
- Experience in warehouse operations, IT asset handling or logistics operations is preferred.
- Comfortable with hands-on work involving laptops, desktops and IT equipment.
- Detail-oriented with strong discipline in recording data accurately.
- Able to follow SOPs strictly and consistently.
- Basic proficiency in Excel or similar tools for data recording.
- Physically able to perform picking, packing and asset handling tasks.
- Reliable, organised and able to work independently.
Key Performance Expectations
- High accuracy in pick, pack and receiving activities.
- Inventory records consistently matching physical stock.
- Data wiping completed accurately and documented properly.
- Minimal operational errors impacting billing or order fulfilment.
- Timely execution of assigned tasks.
