Seeking an experienced IT Vendor Relationship Manager to drive vendor performance, compliance, and risk governance. Join a high-impact team shaping the future of secure and efficient payment infrastructure.
Responsibilities
- Vendor Oversight & Risk Management
Manage IT vendors, including risk assessment, due diligence, and ensuring compliance with security, legal, and regulatory standards. - Contract & Cost Management
Oversee vendor contracts and costs, ensuring alignment with business goals, budgets, and compliance requirements. - Performance Monitoring & Improvement
Track vendor performance using KPIs and SLAs, conduct regular reviews, and drive continuous improvement initiatives. - Security & Compliance Monitoring
Continuously assess vendor security posture and conduct audits to ensure ongoing compliance and risk mitigation. - Stakeholder Collaboration & Reporting
Maintain strong vendor relationships, act as the main point of contact, and provide regular performance and risk reports to senior management and internal teams.
Requirements
- Educational Background & Experience
Degree in IT, Business, or related field, with at least 5 years of experience in vendor management. - Industry Knowledge
Experience managing vendors in the banking/finance industry, including performance tracking and resolving disputes. - Regulatory & Risk Awareness
Strong understanding of legal and regulatory requirements, with a risk-focused mindset aligned to critical infrastructure standards. - Analytical & Problem-Solving Skills
Ability to assess vendor performance, analyze KPIs, and implement improvement plans proactively. - Communication & Collaboration
Strong written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
