IT Training Team Lead

ob Scope:

• Lead and coordinate the provisioning, configuration, and deployment of IT devices across the organisation.
• Supervise the installation, upgrading, and patching of software to ensure systems are up to date and secure.
• Oversee asset management activities, including accurate documentation and regular updating of IT asset records.
• Manage and delegate tasks related to the setup and teardown of computer systems and workstations.
• Ensure all systems are updated with the latest Windows versions and essential software programs.
• Lead testing efforts for devices and systems to ensure functionality, security, and performance standards are met.
• Supervise the reinstallation or cloning of desktop images across multiple systems when needed.
• Support and assign additional IT-related tasks as required, ensuring timely and effective completion by the team.
• Provide guidance, mentorship, and performance feedback to junior IT staff to build team capability and accountability.

Job Requirements:

• Higher Nitec in Information Technology or equivalent diploma holders are also welcome.
• 1-2 years of relevant IT experience preferred entry-level candidates with strong leadership potential will be considered.
• Strong organisational and coordination skills with the ability to lead small technical teams.
• Good problem-solving and troubleshooting abilities.
• A proactive attitude and willingness to take ownership of team performance and service standards.
• Training will be provided.
• Team player