IT System Administrator

IT System Administrator

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Review and schedule daily system operation tasks prioritizes and ensures completion of tasks, following established procedures.

• Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.

• Perform/handle backup operations, tape management, system failures, and recovery procedures.

• Maintain user accounts, user environments, directories and system security.

• Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite

• Administrate Servers and IT infrastructure appliances

• Apply System patches and updates

• Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems adds or upgrades

• Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues

• Investigate all hardware malfunctions notify and coordinate maintenance service with contractors

• Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved.

• Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.

• Ensure timely user notification of maintenance requirements and impact on system availability.

Qualifications:

• 2 years Computer Operations and Networking

• Microsoft Operating Systems

• Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.

• Basic Networking knowledge ( TCP/IP, LAN, WAN)

• Knowledge of Hotel Application Systems is a plus

• Must be able to work shift, including weekends and Public Holiday