IT SUPPORT

We are looking for a proactive and motivated individual to join our team as an IT Support. This is an excellent opportunity for fresh graduates or individuals looking to start their career in IT support role!

Responsibilities

Perform first level support to troubleshoot & solve technical problems.

Take ownership of all problems reported to the help desk.

Provide day-to-day support of IT computing devices and troubleshooting.

Interface with other maintenance vendors (eg. Dell, Fortinet, Microsoft, etc) for problem reporting.

Escalations of problems to second level as per work instructions.

Perform IT project rollout as planned including new PC purchase, receiving, move & change.

To be responsible for accurate record keeping, tracking and processing of the documents related to IT.

Setup new PC, Mobile, printer for new hire.

Requirements

Minimum Diploma in Information Technology, Computer Science, or related fields.

Good understanding of IT hardware and networking.

Hands-on experience in IT field works.

Good analytical and problem-solving abilities with a customer-focused attitude.

Able to work independently, and work as part of a team.

Thank you for your application and we regret that only shortlisted candidates will be notified.