- Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
- Coordinate with team members and vendors to resolve complex technical issues.
- Communicate technical information clearly to non-technical customers.
- Stay updated on IT and security products, solutions, and industry trends.
Requirements:
- Diploma in IT or equivalent
- At least 2 years hands-on experience in networking or cybersecurity support.
- Motivated, fast learner, and passionate about technology.
- Able to work on the following rotating shifts:
7.00am - 4.00pm
9.00am - 6.00pm
2.00pm - 11.00pm
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [Confidential Information]
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at
EA Licence: 19C9701
Registration: R1326740
