Responsibility
- Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user's enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
- BAU fulfilment for requests related to O365, Sharepoint and Intunes.
- Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
- Perform troubleshooting in systems and report the status to superior on time without delay .
- To support project from another team/section/department as instructed by superior .
- To perform any ad-hoc assignment as instructed by superior .
Requirements
- Diploma or Higher Nitec studied in IT or related fields
- Preferable with at least 1-2 years of relevant working experience
- Responsible, meticulous, fast learner and able to understand the internal system process quickly
- Able to follow the internal systems thoroughly to make sure the tasks are smoothly process
Interested applicants, please Email , and look for
Jensen Fang Lifa
[Confidential Information]
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number: R2197080
We regret that only shortlisted candidates will be contacted.
