IT Support Engineer (Level 1 & 2) - Raffles place

The engineer has to act as the general onsite IT helpdesk for user needs and provide prompt support during working hours. The incumbent has to perform Tier 1 and Tier 2 IT support services:

• Troubleshooting and resolution of end-user hardware and software issues

• Network connectivity and performance support (e.g. LAN/WAN, switches, cabling)

• User account administration, email setup, and access rights configuration

• Printer, VoIP, meeting room equipment, and peripheral support

• Installation, configuration, and updates for business applications

• IT inventory monitoring and incident documentation

• First 2 levels of escalation handling and coordination with Client's internal IT teams or external vendors

• Providing IT-related data or documentation for internal/external audit purposes

• Responding to audit queries that fall within IT operational scope

• Assisting in policy implementation, access logging, and monitoring setup

Requirement:

• Must be able to station in client's office at Raffles place

• Must have at least 3 years of relevant working experience

• Must have a Diploma in IT computing

• Able to work as a team

• Good communication skill (written and verbal)

• This is a full time perm role

Office location: Woodland

Client's location: Raffles place

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on Apply Now or

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA License No. 03C5391 | Registration No. R1987101