Job Description

IT Support & Creative Specialist

We are looking for an IT Support & CreativeSpecialist to provide day-to-day technical support, and experience in AdobeLightroom, photo editing, and basic website support.

The ideal candidate should be comfortable supporting bothgeneral IT systems and creative, with a good understanding of software such asAdobe Lightroom and photo-editing tools, as well as basic website works.

Key Responsibilities

. Providefirst-level IT support to employees and users for hardware, software, network,and system-related issues.

. Handle new employee/user onboarding, including setting up computers, user accounts,email, software, access permissions, and required equipment.

. Troubleshoot and resolve technical issues promptly, either remotely or in person.

. Install,configure, update, and maintain computers, applications, printers, and other ITequipment.

. Experience with Adobe Lightroom and photo-editing software, including installation,configuration, file

management, and basic troubleshooting.

. Provide technical assistance for website-related tasks, including basic websiteupdates, content uploads, image optimization, and troubleshooting.

. Assist with graphic and digital design tasks such as creating or modifying images,social media graphics, website support, and other digital materials.

. Monitorand maintain system security, software updates, backups, and user access.

. Coordinatewith external IT vendors or service providers when advanced technical supportis required.

Required Skills & Qualifications

. Diplomaor degree in IT, Computer Science, Digital Media, Graphic Design, or a relatedfield.

. Knowledgeof HTML/CSS and basic web troubleshooting.

. Must have knowledge of Adobe Lightroom and photo-editing software

. Basicknowledge of Photoshop or other Adobe Creative Cloud applications.

. Strongcommunication and problem-solving skills.

. Abilityto work independently and manage multiple support requests.