Key Responsibilities:
- Cultivate strong customer relationships.
- Identify client requirements and ensure seamless service delivery aligned with business goals.
- Lead the service delivery team, resolve conflicts, and optimize processes for efficiency.
- Oversee financials and budgets.
- Innovate cost-saving measures while upholding customer satisfaction.
- Analyze feedback to creatively enhance and refine services.
- Stay organized and deliver on deadlines.
- Forge partnerships and collaborate with leaders to define services, delivery standards, and issue resolutions.
Essential Qualities:
- Background in customer service, leadership, or logistics is a plus.
- Proficiency in computer systems and business software.
- Expertise in customer service, project management, and quality assurance.
- Strong resource planning abilities.
- Outstanding leadership and customer focus.
- Excellent teamwork and meticulous attention to detail.
Work Location: North
Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to [Confidential Information] for immediate processing.
(EA Reg No: 20C0312)
