Job Description

Job Description:

Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
Implement and support digital customer journeys to further improve both customer and employee experience
Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
Ensure the smooth operational rollout
Re-engineer the end-to-end process, analyse and review operations solutions
Implement automation agenda to transform operations
To conduct requirement gathering workshop, Review and documenting requirements artefacts
To review functional specifications and process define documents
Coordinate and ensures UAT test plans and test case are executed within UAT schedule
Post-production support, production issues review and track them to closure
Work closely with regional teams and country teams to ensure timely delivery of project
Any other ad-hoc duties as assigned by supervisor

Interested applicants, please Email , and look for [Confidential Information]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179